I stopped by to buy a new phone outright because I broke the screen on my current phone. Spoke with T-mobile support and I was told it wouldn't be a problem as long as I was buying it outright. In fact I already did it once a few months ago when I dropped my phone in the water. The person on staff refused to even attempt to help me once he found out I wasn't authorized on the account even though I was explicitly told being authorized wasn't needed if I was buying the phone outright. He acted like a complete ass when I tried to explain the situation and stated "I can't sell you a phone outright unless you have an account". I called t-mobile support again to confirm I was correct and they suggested I go to a different location. Helpful....
Staff who helped had meh attitude towards a prepaid Indian customer?
Good Customer service and they work with your service
This store has much better customer service than the other T-mobile stores around... you gotta wait sometimes cause they are busy but they always help me
The north haven tmobile store is wonderful. The staff are very friendly and amazingly helpful. Loved it!!
T Mobile is a US Electronics Store based in North Haven, Connecticut. T Mobile is located at 108 Universal Dr N, North Haven, CT 06473, USA.
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