Forget cash. This UPS center only accepts card or check. You are also required to print your own computerized shipping label. Many customers would find this center inconvenient.
I've had constant issues with packages being marked as,"delivered," but I've been home on those days and have never seen them physically drop the package off. When you call to complain all they say is,"Well, the driver marked it as delivered so it was delivered." Uhhh NO. So there's no accountability for the select few drivers that steal people's packages and we should just sit here and pay for it? All UPS said they can do is ask the driver, like an employee would actually admit to mail theft. They could open an investigation via UPS but yet again what employee would fess up to taking people's stuff? I'm beyond pissed.
Fantastic place I do almost all of my UPS pick up there Ro's is fantastic she knows me by name and always helps me out
Absolutely one of the most disgusting, unprofessional, and disorganized group of people representing UPS. Everyone is on a different page about procedure and protocol. Darlene in the North Haven office was so incredibly rude, clearly didn't know procedure, and when posed with difficult questions about my package, hung up the phone on me. Professionalism?? If you cannot handle an upset customer or customers that's inquiring about their packages, then you clearly shouldn't be working with the pblic. In fact, Darlene, you should get up off of your fat ass and actually help a customer. You answer the phone when a customer calls like we are bothering you?? Isn't that what your getting paid for?? Disgusting display of customer service.
An excellent place. Always helpful and willing to assist. Highly recommend.
Ups Customer Center is a US Point Of Interest based in North Haven, Connecticut. Ups Customer Center is located at 456 Sackett Point Rd, North Haven, CT 06473, USA.
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