5
456 Sackett Point Rd, North Haven, CT 06473, USA
North Haven, Connecticut 06473
+1 800-742-5877

Forget cash. This UPS center only accepts card or check. You are also required to print your own computerized shipping label. Many customers would find this center inconvenient.

I've had constant issues with packages being marked as,"delivered," but I've been home on those days and have never seen them physically drop the package off. When you call to complain all they say is,"Well, the driver marked it as delivered so it was delivered." Uhhh NO. So there's no accountability for the select few drivers that steal people's packages and we should just sit here and pay for it? All UPS said they can do is ask the driver, like an employee would actually admit to mail theft. They could open an investigation via UPS but yet again what employee would fess up to taking people's stuff? I'm beyond pissed.

Fantastic place I do almost all of my UPS pick up there Ro's is fantastic she knows me by name and always helps me out

Absolutely one of the most disgusting, unprofessional, and disorganized group of people representing UPS. Everyone is on a different page about procedure and protocol. Darlene in the North Haven office was so incredibly rude, clearly didn't know procedure, and when posed with difficult questions about my package, hung up the phone on me. Professionalism?? If you cannot handle an upset customer or customers that's inquiring about their packages, then you clearly shouldn't be working with the pblic. In fact, Darlene, you should get up off of your fat ass and actually help a customer. You answer the phone when a customer calls like we are bothering you?? Isn't that what your getting paid for?? Disgusting display of customer service.

An excellent place. Always helpful and willing to assist. Highly recommend.

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Ups Customer Center — Point Of Interest in North Haven

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Ups Customer Center

Point Of Interest at 456 Sackett Point Rd, North Haven, CT 06473, USA. Here you will find detailed information about Ups Customer Center: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Monday
    9:00 AM – 7:00 PM
  • Tuesday
    9:00 AM – 7:00 PM
  • Wednesday
    9:00 AM – 7:00 PM
  • Thursday
    9:00 AM – 7:00 PM
  • Friday
    9:00 AM – 7:00 PM
  • Saturday
    Closed
  • Sunday
    Closed

Rating

3
/
5
Based on 5 reviews

Contacts

Categories:
State:
Connecticut
Address:
456 Sackett Point Rd, North Haven, CT 06473, USA.
City:
North Haven
Website:
Postcode:
06473

About Ups Customer Center

Ups Customer Center is a US Point Of Interest based in North Haven, Connecticut. Ups Customer Center is located at 456 Sackett Point Rd, North Haven, CT 06473, USA.


Please contact with Ups Customer Center using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Ups Customer Center opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

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ALL reviews about Ups Customer Center

  • Paige
    Added 2015.10.25
    Forget cash. This UPS center only accepts card or check. You are also required to print your own computerized shipping label. Many customers would find this center inconvenient.
  • Alexandra
    Added 2015.09.15
    I've had constant issues with packages being marked as,"delivered," but I've been home on those days and have never seen them physically drop the package off. When you call to complain all they say is,"Well, the driver marked it as delivered so it was delivered." Uhhh NO. So there's no accountability for the select few drivers that steal people's packages and we should just sit here and pay for it? All UPS said they can do is ask the driver, like an employee would actually admit to mail theft. They could open an investigation via UPS but yet again what employee would fess up to taking people's stuff? I'm beyond pissed.
  • Justin
    Added 2015.08.14
    Fantastic place I do almost all of my UPS pick up there Ro's is fantastic she knows me by name and always helps me out
  • Jeremiah
    Added 2013.07.13
    Absolutely one of the most disgusting, unprofessional, and disorganized group of people representing UPS. Everyone is on a different page about procedure and protocol. Darlene in the North Haven office was so incredibly rude, clearly didn't know procedure, and when posed with difficult questions about my package, hung up the phone on me. Professionalism?? If you cannot handle an upset customer or customers that's inquiring about their packages, then you clearly shouldn't be working with the pblic. In fact, Darlene, you should get up off of your fat ass and actually help a customer. You answer the phone when a customer calls like we are bothering you?? Isn't that what your getting paid for?? Disgusting display of customer service.
  • Eric
    Added 2013.04.08
    An excellent place. Always helpful and willing to assist. Highly recommend.
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