I always liked TJ Maxx. You get almost all kinds of brand names in clothing and shoes and home items and snacks that you will not normally find in other stores and of course at a much lower price. When I am at a loss when buying a present or finding a particular item especially when I'm in a hurry, I go to TJMaxx!
I have been treated so disrespectfully by an associate name Latrice at the North Haven, CT location 135 Universal Dr N, North Haven, CT 06473. I live in North Haven and been going here for years, all the people there are great except this one person every single time I go there, she is so rude and the way she speaks to me (and I'm sure other customer) is just unacceptable. I have escalated this to the manager there but it seems like they are best friends and he wont do anything about it. She is not capable to speaking to people with nice tone of voice and she always looks so angry. Unacceptable
I had the same experience with the Latrice "woman". NEVER AGAIN! She's just NASTY! If you don't like your job, go to school and get a better career for yourself! Life doesn't just "happen" to people! TJ Maxx better wisen up! They lost me for good! Granted, I go to Marshall's which is owned by the same company but as long as I don't have to tolerate that monstrosity, I'll be fine! So sorry I have to give it a star!
Returned a shirt that didn't fit. I can't fault the store, however can share my experience with customer service. Customer service was courteous and quick with our return. I had no issues with returning my item. With that being said, I immediately left customer service and purchased another item which I have been satisfied with.
Good discount department store. Cashiers and workers herr are nice and helpful. Good variety of home good and furniture. Has Some men's clothing but not a great selection. No men's shoes. Food section is not as great as other TJ Maxx.
T J Maxx is a US Department Store based in North Haven, Connecticut. T J Maxx is located at 135 Universal Dr N, North Haven, CT 06473, USA.
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