I came in very upset from a shopping cart smashing into my car leaving big bump in door. I came in- simply put was treated with such respect. Inez said hello to me and was very sweet and thorough. I explained what happened, and then a guy just came out and was able to bang out the bump. FREE. I WAS SPEECHLESS. great great people. Highly recommend this place if god forbid one needs repairs. in 2015 service like this does not exist anymore!
Not my best situation historically
Very professional, and nice work. I took my car here for some minor body repairs. Throughout the repair they called daily to provide me with an update, so I was never left wondering how things were progressing. Their estimated timeline was spot on as well. When I picked up the car, it looked great on the outside, but once I got in I noticed that a part of the driver seat was damaged - something I had never seen before, so I assumed it was damaged during the repair. I came back in and told them about it, and when at first they suggested it was like that when I brought it in I got a bit heated. In fact, I was a bit of a jerk. We went into their office and reviewed detailed photos they had taken of the car when I first dropped it off. In doing so it became obvious that I was wrong, and the damage was of my own doing. Although I had made the conversation a bit tense, they never lost their cool and remained very professional and polite the entire time. Their handling of that situation really earned my respect. If you want quality work, and quality people, this is a great place to go.
HORRIBLE!!. Charged me $200 to install a rear spoiler. They cracked the spoiler, probably from screwing it down to tight, and scratched the paint on the left side of trunk.. Simple task and they messed it up. If I could give them less than zero stars I would.... Beware of North Haven Auto Body.
The staff made my car service and rental process very smooth, kept me informed throughout. Once I got my car back it looked amazing and they even vacuumed and washed my car!!
North Haven Auto Body is a US Car Repair based in North Haven, Connecticut. North Haven Auto Body is located at 281 Washington Ave, North Haven, CT 06473, USA.
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